Director Intelligence

Job Locations US-NY-New York
Requisition ID
Threat Management
Functional Area


Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment experiences.  The Company presents or hosts a broad array of events in its diverse collection of venues: New York’s Madison Square Garden, Hulu Theater at Madison Square Garden, Radio City Music Hall and Beacon Theatre and The Chicago Theatre.  MSG Entertainment is also building a new state-of-the-art venue in Las Vegas, MSG Sphere at The Venetian, and has announced plans to build a second MSG Sphere in London, pending necessary approvals. In addition, the Company features the original production – the Christmas Spectacular Starring the Radio City Rockettes – and through Boston Calling Events, produces the Boston Calling Music Festival.  Also under the MSG Entertainment umbrella is Tao Group Hospitality, with entertainment dining and nightlife brands including Tao, Marquee, Lavo, Avenue, Beauty & Essex and Cathédrale. More information is available at

Role Summary

The Director of Threat Intelligence will be responsible for multiple Intelligence and Integrity programs including Global Threat Intelligence team (GTI). The GTI will monitor worldwide events and news that may affect any of the MSG Brands and serve as the primary point of contact for all intelligence collection and dissemination. The Director will be responsible for coordinating and communicating a timely and appropriate response impacting the MSG’s venues, fans, players, staff, game integrity, and infrastructure.

Specific Functions/Activities Summary

  • Provide senior leadership & expertise across all aspects of MSG’s effort to monitor threats from terrorism & criminal matters, collect intelligence, gaming integrity, perform impact analysis and report to key decision makers and stakeholders.
  • Identify & develop security programs to protect the most valuable assets of MSG to include critical business activities, physical infrastructure, human resources, intellectual property and business relationships.
  • Develop and execute new initiatives to simplify, standardize and optimize threat monitoring operations methods and tools to reduce analysis and reporting times and increase security, availability, service agility, and global synergy across all MSG businesses and properties.
  • Establish best-practice methodologies for incident/change/problem management in a global, 24-hour, high-volume, high-availability, critical production environment.
  • Develop and drive the development of innovative threat reporting operations processes and tools from concept to delivery for executive staff and team personnel.
  • Provide executive leadership to manage demands from projects and technology upgrades, including recommendations for vendor tools/solutions and global alignment of networks.
  • Oversee operations projects; Keen understanding of budgets, financials and measuring business value via leading-edge metrics.
  • Mentor, manage and motivate a high-performing team of senior managers/analysts and/or senior professionals and set clear priorities to achieve department goals.
  • Work closely with the CISO to ensure that information security and risk management are embedded within the culture, drive coordination, consensus and execution to mitigate cyber risk issues and emerging threats and partner with them to manage multiple programs to include; Insider Threat, Global Travel Tracking, and Continuity of Operations.
  • Develop, implement, and periodically reevaluate policies and procedures for GTI operations
  • To perform other general security functions as needed.


  • Expert knowledge of news reporting sources and real-time monitoring of current events via Social and Open Source tools
  • Excellent grasp of current social media platforms and trends
  • Exceptional interpersonal skills and a professional, calm demeanor when in stressful situations
  • Ability to effectively multi-task and perform in emergencies
  • Proven track record as a strong communicator – written and oral presentations, capable of creating detailed written reports
  • Proficiency in the use of investigative databases
  • Must be able to deal effectively with different types of people, at all levels of internal and external organizations
  • Exceptional organizational skills


  • Willingness to travel
  • Flexible work schedule 


Candidates who have completed 60 credits of college-level coursework (representing 2 years), or have shown similar self-development through certifications, trade school coursework, etc. are preferred.

Educational requirements may differ from job to job based on the role.

EEO Statement

At MSG we value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law requirements, MSG complies with all applicable state and local laws governing nondiscrimination in all locations.


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